Terms & Conditions

TERMS AND CONDITIONS

Please read our terms and conditions carefully before making a purchase.  By placing your order you are agreeing to abide by the terms and conditions set out below.

HOW TO ORDER


Top right hand side of the home page, click on
Login put in your username (email address) and your password. Choose your products and checkout.

 

First orders:

 

First register, choose a memorable and secure password.   Please do not disclose this information to anybody else.  Once we have done our checks and authorised you, you will receive a confirmation email. 

 

Now you can choose your products by adding to the shopping basket, when you are ready proceed to the check out, you can use either debit or credit card.  We will then process this order.



PAYMENTS


Debit Card: FREE over £200.00 (£1.00 charge if order is less then £200.00)
Credit Card: 2% of total order value.


DELIVERY


Your order will be despatched within a week.  We will try to despatch the order on the same day subject to the goods being in stock and not sold out before your order was placed. For next day service, your order must be placed before 1pm, Monday to Thursday subject to goods being in stock. Orders received on Friday, will be despatched the following Monday.
If any items are out of stock, you will be contacted by one of our team, who will ask you how you would like to proceed or change your order (if an available daytime number is supplied).


DELIVERY COSTS

£9.50 Next day UPS service

REST OF THE WORLD

Please call for details. We will only charge you what we are charged, or you can use your own courier.

Estimate delivery charge for EU is around £18.00+ for up to 25kg parcel.


MINIMUM ORDER VALUE


We have NO minimum order value.   We do our best to support all businesses, big or small!

MINIMUM ORDER QUANTITY: We do NOT have a minimum order quantity.


PRODUCT IMAGES

You can download images to use on your site.

All our images are copyright protected, which means that we have the right to use these images to avoid conflict with competing clients and to protect our artwork.




RETURNS POLICY


Returns are accepted on faulty items only within 14 days of receipt, and we will only exchange faulty items for a like for like item, and not for alternatives. All returns must be agreed in advance, and a returns number issued.

Please note: When returning item(s), the sender is responsible for any costs incurred.

No refunds will be given unless the goods do not comply with the Sale of Goods Act.


PRIVACY POLICY AND SECURITY


We respect your privacy and do not share any of your information with any third parties.

Any information provided will be used solely by Kids to and verify orders. You may not use anybody else account at any time, only the account registered to yourself, and should not let anyone else use your account and have access to your password.  We use this information to confirm the identity of the person registering the account and to be sure, information is not fraudulent.

 

The services on the website requires you to open an account, you must complete the registration process by providing us with true, current, complete and accurate information as prompted by the applicable registration form, and you will maintain and promptly update such information to keep it true, current, complete and accurate.  We do this to prevent fraudulent users on our website.

You also will choose a password . You are entirely responsible for maintaining the confidentiality of your password and account. Furthermore, you are entirely responsible for all activities that occur under your account. You agree to notify ourselves immediately of any unauthorized use of your account or any other breach of security.

 

Data Protection


We follow strict security procedures in the storage and disclosure of personal information to prevent unauthorized access by third parties so we can best protect your information. You agree that you do not object to us contacting you for any of the above purpose whether by telephone, e-mail or in writing and you confirm that you do not and will not consider any of the above as being a breach of any of your rights under the Privacy and Electronic Communications (EC Directive) Regulations 2003.



HEAD OFFICE


Unit 1, Tulsi Centre
97 Constitution Hill, Birmingham B19 3JX
Telephone: 0121 236 6130. Fax. 0121 236 8051.


Tel: +44 (0) 121 236 6130

Telephone lines are open 10.30am to 7pm [Mon-Fri], 10.30am to 2pm [Sun]